FAQ
Charles Coutinho, LLC/Property Management & Brokerage 60 E 42nd Street, Suite 517 The Lincoln Building, New York, NY 10165.
9:30 AM – 6:30 PM. The Lincoln Building is open 24/7, so you can always drop off any documents or checks at the mail slot at Ste 517.
East Side – 914-804-7295 (Edwin Flores)
West Side – 914-312-3265 (Freddy Adriano)
Central Park North – 718-501-7109 (Armando Rodriguez).
West Side – 914-312-3265 (Freddy Adriano)
Central Park North – 718-501-7109 (Armando Rodriguez).
Please fill out maintenance request online: /property/maintenancerequest/ or call your superintendent.
Please check your lease for Landlord's name. It is listed in the upper left corner of the first page. For example, Claremont Properties, LLC.
Insured party / certificate holder: Tenant (yourself) and Landlord (please refer to your Lease document, e.g. Claremont Properties, LLC)
Additional Insured: Charles Coutinho, LLC
Additional Insured: Charles Coutinho, LLC
Heat and water is included in your monthly rent. You just need to pay for electricity, cable and Internet. To open your electric and gas account, please call CONED at 1-800-752-6633.
We only accept checks and cash as rent payment (and only certified checks, cash or money order at the lease signing). You can also set up an Online Bill Payment with your bank.
You will receive an email with a lease renewal offer 60 days prior to your lease expiration date. Unfortunately, we do not know percentage of rent increase in advance.
In this case you would need to have your signature notarized. We will require original notarized document, not a copy.
You can move in on the first day of your lease, after 3 PM. Please have your executed lease ready.
Tenant must vacate the apartment, in a broom swept clean fashion, by no later than 12 PM, on the last day of the lease term.
It will be mailed to your desired mailing address within 14 calendar days after lease expiration date.
Heating turns on automatically between October 1st and May 31st when outside temperature is low enough.
Quiet Hours in all five boroughs of New York City, as specified in Local Law 113, are from 10 p.m. until 7 a.m. Reasonable noise levels are expected at all times.